Frequently Asked Questions

• Why register?
  after registration, you can obtain:
  Registered code to make sure for the software continuous use after the trail period.
  One year free update service.
  Technical support by email or online consulting such as MSN or ICQ.
  Thank you for your great support to our software, and we will continue improving the software to make it as perfect as we can...
  Detailed information about how to get the Second Hide License, please reference Purchase.

   

• Why the windows can't be hidden when I click the mouse's left and right button in titlebar or taskbar of the application window?
  Because the low level mouse hook can not be set up when the version of operating system (OS) is before Windows 2000, which is not the problem for the OS belongs to Windows 2000 or above.

   

• How should I do if I forget the hotkey for Second Hide Display after its tray icon is hidden?
  Rerun Second Hide to display its main window.

   

• The Window List refreshes again and again, and I can't reserve the window.
  Stop refreshing the window list by clicking it to transfer the focus to the list view.

   

• Why some icons in the window list (or icon list) of Background Processing Program Wizard are marked by a question mark?
  Because the tray icons are not obtained through the normal method, these types of tray icons can be hidden, but can't be redisplay via Second Hide, which is uncommon.

   

• Why I can't hide the tray icons in my computer?
  Because the function of tray icons hiding are only available for the OS of Windows XP, which is not supported by other kind of OS platform. However we will develop and improve Second Hide soon to make it workable under other OS platforms.